Privacy Policy

Why You Should Care

In order to provide our services to you, it is necessary for us to collect certain pieces of data about you and your social media accounts. Social Filter is a company that emphasizes strong moral and ethical values. Likewise, we believe you should have full knowledge of what data we collect and how we use it.

In order to uphold these values, we’ve outlined our policies for dealing with your data. This document is for you, so please review it carefully. If you have any questions, comments or concerns about this privacy policy, please don’t hesitate to contact us directly at privacy@socialfilter.com.

We Don’t Sell Your Data to Others

We value your privacy and will never sell or give away your data unless required by law.

What Data We Collect (And How We Use It)

Data You Directly Provide to Us

We may store and use any data you directly enter into our website.

Below, we’ve highlighted some of the main pieces of data you may give to us by using Social Filter.

Name

We collect your name when you first register; however, you can update it at anytime. We use your name to properly address you.

Email

Your email is collected and confirmed upon registration; however, you can update it at any time. We keep it in case we ever have to contact you.

Additionally, we will infrequently notify you about new features and product updates; however, you can unsubscribe by clicking the unsubscribe link at the bottom of the email or contacting us at privacy@socialfilter.com.

Payment Information

Your payment data is processed by Stripe, in accordance to their own policies. When you enter your payment information, the direct details are sent directly to Stripe in order to bill you. We never see your credit card number or such; Stripe only provides us with a "transaction ID" for our internal systems.

Data We Automatically Collect

Usage Data

We may collect certain usage data (such as how often you use our product and how many posts you have) in order to set prices, anticipate server loads, and figure out how people use our product in order to make Social Filter even better.

Computer/Browser Information

In order to increase speed, security, and reliability of our site, some parts of your browser’s information (such as browser version and other parts of the HTTP protocol) or your usage of Social Filter may be logged.

For example, we may log the average time it takes to respond to a user’s action and aggregate the data, how many of our users use a certain operating system or browser. In addition, we may use this data to limit the actions of malicious users (possibly limiting requests by IP or other means). Although most users won’t get “rate limited” by Social Filter, we must record the number requests each user makes within a certain time period to deny excessive attempts.

Error Handling

If any part of our software emits an error, we may log the data in order to try to fix the issue as soon as possible. This data isn’t intended to be used for any purposes other than resolving issues, but we cannot guarantee that these logs are free of personal data.

Data Third Parties Provide Us

Profile Information From Your Linked Accounts

We will collect your profile, “real name,” and/or username from your social media accounts in order to display your posts in a familiar manner with the proper context.

We may also collect other parts of profile including, but not limited to, “bios;” political preferences, interests, hobbies, and other aspects marked on your profile; friends, followers/following lists, and who you interact with; and any other information that will help us create a more comprehensive report for you.

Posts From Your Linked Accounts

Your post content is collected when a scan is initiated. This includes items such as text, video, images, and other people's interactions with the post. This data is collected for purpose of creating a report for you and/or for improving our algorithms to better serve our customers.

Posts You’ve Interacted With From Your Linked Accounts

Post content created by others may be collected when the scan is initiated. This includes items such as text, video, images, your interactions with the post, and other people's interactions with the post. This data is collected for purpose of creating a report for you and/or for improving our algorithms to better serve our customers.

Google Analytics

We employ the external tool of Google Analytics to help us determine what types of people are visiting our site and they are using our website. This allows us to make informed business decisions. We have enabled extra Google Analytics advertising features, allowing us to anonymously track your:

  • Country, city, and state
  • Age range
  • Gender
  • General interests, such as sports you play, your hobbies, etc.
  • Other demographic information

Google analytics uses Google advertising cookies and other information obtained from your browser to provide us with this data. Google provides a browser add on to opt out of analytics (https://tools.google.com/dlpage/gaoptout/). Their browser add-on only opts out of the information directly collected by Google Analytics.

Use of Third Parties

Embedded Content

Since we must embed certain pieces of code written by other companies in order to expand the functionality of our product, it may be possible for these sites to track you, even if you have not agreed to that site. We do not endorse such behavior, but, unfortunately, it is often out of our control.

Service Providers

Third parties, such as Amazon Web Services, CloudFlare, and DigitalOcean may be able to track your location for their various purposes, such as security, logging, internal data, and advertising.

How Long Your Data is Retained

We may automatically delete our copies of your data on our server periodically to save disk space, but not all of it will automatically be deleted. If you would like to ensure your data has been removed from our servers, you can either delete your entire account, or unlink a specific social media account.

  • If at any time you would like your account deleted, please contact privacy@socialfilter.com.
  • If you would like data with a specific social account removed, you can unlink it in settings.

Exceptions

Anonymized Data

In order to help us decide what content we should flag, we may collect your data specific posts, disassociate it from your account, and combine it other people’s posts to find trends in the data.

Since it is disassociated from your account, it may not get deleted with your account. This means that parts of your social media content may remain on our system, even after you leave Social Filter.

Time to Delete

After your data is deleted from our service residual copies of information may remain in our system for some time for backup and caching purposes. We cannot guarantee the absence of residual data on our servers.

Information Security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL to prevent third parties from viewing what data you transmit to/from Social Filter.
  • We patch vulnerabilities in our software within a reasonable timeframe, after they are discovered.
  • It may be required for Social Filter employees or contractors to view the data in order to help with support inquiries or to prevent/fix technical issues. All employees with indirect or direct access to some or all of your data are required to adhere to this policy. Any employee who violates these terms will be subject to disciplinary actions and/or termination.

Releasing Research

If analyzing our data informs us of important trends, we may release aggregate statistics, such as averages of datasets. We will never release any raw data; instead, certain graphs, trends, and data derived from a large group of users may be published.

Data of Children Under The Age of 13

Social Filter is not intended for use by children under the age of 13 as per our terms of service. Therefore we do not knowingly collect data of children under the age of 13. If we learn that we have inadvertently collected data from children under the age of 13 we will promptly delete the information.